• Add Customer
  		• List Customers
  		• Search Customers
     
  		• Add Case
  		• List Case
       
  		• Add Products
  		• List Products
       
  		• Add Bill
  		• View Paid Bills
  		• View Pending Bill
  		• View All Bills
       
  		• Upcoming Bills
    Customer Support Division
    CASE ACKNOWLEDGEMENT    		 INFORMIX
     
    TO : FROM :
    COMPANY :
    CASE NUMBER :
    DATE REPORTED : TIME REPORTED :
    LOGGED BY : CASE HANDLED BY :
    NOTES/COMMENTS :
     
    PROBLEM REPORTED :
     
    SYSTEM SOFTWARE :
    INFORMIX PRODUCTS
    Products Version License No Under Maintenance
     
    INFORMIX RELATED
    Visit Phone Email Fax Escalated
     
    FOLLOW UP ACTION BY CYBERSOFT :
      Configuration File (onconfig/tbconfig) :
      Log File :
      Environment Variables Used :
      Problem Reproduction Information :
    NOTES :